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Booking & SchedulingCross-Platform

Booqslot — Smart Booking Platform

All-in-one appointment scheduler with Twilio SMS/WhatsApp reminders and Stripe deposits — reduced no-shows by 65% for 1,200+ businesses.

Booqslot Ltd. 12 weeks 4 engineers
Booqslot — Smart Booking Platform logo
Project Overview

Executive Summary

Service businesses (salons, clinics, consultancies) were losing up to 30% of revenue to no-shows and double-bookings. Booqslot needed a reliable multi-tenant scheduling system with automated client communication to solve these operational pain points at scale.

The Challenge

Managing real-time scheduling updates across thousands of concurrent operators without database locking or slow calendar rendering. When multiple staff members book simultaneously, conflicts had to be detected and resolved within milliseconds.

Our Solution

We utilized PostgreSQL transactional locking alongside real-time subscription events in Supabase to sync calendar updates instantly across all employee devices. Twilio webhooks trigger automated SMS/WhatsApp sequences at 24h, 2h, and 30min before appointments.

Our Approach

Built a solid multi-tenant database schema first, then the conflict-prevention calendar engine, followed by automated communication flows, and finally the Stripe deposit/payment system — each phase validated with real business users.

Technology Stack
Next.jsReact NativeNode.jsPostgreSQLTwilio APIStripe APISupabaseWebSockets
Tags
Next.jsSchedulingTwilioStripe

The real-time calendar system they built has transformed how we manage appointments. Our no-show rate dropped significantly in the first month.

Head of Operations

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